Terms & Conditions

Make-up Atelier Beauty Salon Training Center LLC maintains the https://www.make-up.ae/
The United Arab Emirates is our country of domicile and stipulates that the governing law is the local law.
Visa/Mastercard debit or credit cards will be accepted for payment; we will not trade with or provide any services to OFAC and sanctioned countries.

Delivery Policy

We ship out from Dubai; our delivery estimates can vary depending on your location, product demand on the current stock, season, etc. Note: delivery times might be impacted during natural disasters or any other external forces, including and not limited to pandemics.

Order Processing Time:

Please allow 3-5 business days to process your order. Once your order has been processed and shipped, you can easily track your order by providing the shipment company. If there is an issue with your tracking number, please contact us.

We deliver our products to all countries and mainly the UAE. Shipping will be done by a third-party courier.

Delivery within UAE cities shall be in 2 – 3 working days. UAE Delivery Fees will be a flat rate of AED 30 and delivery Fees outside the UAE will be mentioned on the checkout page depending on the country and location. Avoid any delivery delay by providing your full address along with your contact details.

Our delivery estimates can vary depending on your location, product demand on the current stock, season, etc. Note: delivery times might be impacted during natural disasters or any other external forces, including and not limited to pandemics.
Multiple Shipments (should be mentioned if applicable)

Suggested Statement: The multiple bookings/orders/shipments may result in multiple postings to the cardholder’s monthly statement.

Delivery to Other Countries:

Standard Free Shipping: orders might take 5-15 business days to be received; some remote countries and regions might take up to 20 business days. The cost of an item with standard shipping is inclusive of shipping fees.

Express Shipping (extra cost): 2-3 days in transit; a slight delay might happen for some remote countries and regions.

Delayed Orders

If your order took longer than the expected delivery date by 10 business days, please send us an email at support info@atelierdelight.com and we will do our best to resolve the logistic issue or take the appropriate action to your satisfaction.

Sometimes orders would take longer than expected to be delivered for various reasons, e.g., high season, extremely high demand for certain products, holidays, weather, natural disasters, external forces, including but not limited to pandemics, etc.